2014 Audi Q7 3.0 TDI – Baseline Inspection & Service

I recently booked my Audi Q7 in with Melbourne Euro for a baseline inspection/service after purchasing the vehicle and wanting peace of mind mechanically.

I made an online booking with detailed notes outlining exactly what I wanted checked. Later that afternoon, Samantha from reception contacted me to arrange a suitable booking time, which was greatly appreciated.

Upon arrival, Samantha greeted me and explained that all of my requested inspection points had already been written on the workshop whiteboard for the mechanics to review. It was reassuring to know the team had taken the time to properly note everything before even touching the vehicle. She also clearly explained the inspection and service process, which immediately made me feel comfortable leaving the car in their hands.

Later that afternoon, I called reception for an update on the progress of the vehicle. Rhea (apologies if I have misspelled your name) advised me the technicians were completing their final checks and the car should be ready within the hour. She also mentioned she had already completed most of the inspection notes and mechanical feedback, pending the final checks. She was more than happy to discuss everything over the phone, although I chose to come in personally to go through the report in detail.

At pickup, Rhea had everything organised and ready to go. She took the time to thoroughly explain the inspection findings, what each item meant, and what would realistically need attention moving forward. I especially appreciated the honesty and transparency — there was no pressure or scare tactics. The issues identified were explained clearly as minor items that could either wait until the next service or be addressed sooner as preventative maintenance. I decided to book the vehicle back in the following week to stay ahead of any future problems.

Overall, I’m extremely happy with both the service and the experience provided by Melbourne Euro. The pricing was very fair, the communication was excellent, and the entire team was friendly, professional, and transparent throughout the process.

Highly recommended. ⭐️⭐️⭐️⭐️⭐️⭐️

Honest and respectable mechanics
Very hard to find mechanics like this
Love my vito again

Very professional and friendly staff. Got my car back in no time, work done was an engine rebuild on a Passat. Highly recommend melb euro.

This business is like a breath of fresh air! Professional, so knowledgeable and customer service is like no other. Highly recommend! I had been taking my Audi Q7 elsewhere to a local mechanic for years and they simply didn’t have the skill or knowledge to be touching my car, let alone to actually fix it. Spent thousands and they gave it back in worse condition - I was recommeded Melbourne Euro from another mechanic for my specific issue and they blew me away with how they understood the issue so well were able to communicate it to me so I understood, and fixed it quickly and without huge cost! It wasn’t trial and error like the others! Honestly so pleased with this business and the their respect for your time. Couldn’t recommend highly enough!

Brought my BMW in for a diagnosis - car had some major issues which required immediate attention. Kaldo and his team looked after me really well with straight, upfront and honest advice, and spent considerable time with me discussing my vehicle and repair options. Kaldo didn't charge me for this diagnosis. My cars will be coming back to this workshop.

The best and professional mechanic I've had, Great and honest people. Very rare to find in this profession.

I had a really positive experience with this mechanic. They were honest, reliable, and explained everything clearly so I understood what was being done. The work was completed quickly, the pricing was fair, and my car is running perfectly. Highly recommend for anyone looking for a trustworthy and skilled mechanic.

Caldo and the guys really looked after my VW Passat. Quick service from the moment I dropped of the car. Not only the service but the honest advise I received from Caldo surpassed all expectations, I highly recommend Melbourne Euro.
C

This guys fixes the mechatronic same day. My Volkswagen is back on road in no time. One third the price of what i was quoted by other mechanics